When your order is shipped by a supplier, you will be notified via email by the Supplier. The email will include a link the shipping and tracking information for your order, as well as a link to the order itself. 

The link to the order will direct you to the Orders section in your Modalyst account..

To review the fulfillment status of your order on Modalyst, please follow the steps below.

  1. Go to Orders > Shipped and Completed in your Modalyst account 
  2. Under Shipment details, the Courier, Tracking, and Est. Delivery can be confirmed

Please note: Once an order is dispatched, the delivery status will be available through the Courier. It is the responsibility of the merchant to check on the status by visiting the Courier's website. If the Courier is stated as "Other," please follow up with the Supplier to get more information.

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