When you connect your Modalyst account to AliExpress, the connection is created for 30 days. This means that all product information and orders are synced. All it takes is the click of a button!
You must refresh this connection within the 30 day period. If you are experiencing issues with your orders not syncing to AliExpress, please make sure that your connection to AliExpress is active.
You will be warned that your account is about to expire in a few days before it expires via a banner on the site and email reminders.
Please note that you can refresh the connection at any time and do not need to wait to be prompted to restart the connection time period.
A week before your connection expires, you will see a banner at the top of the page.
Click on "Renew connection" and it will bring you to this page.
Simply click on the "Renew Connection" button and your time period will restart.
Please note: Make sure you're logged into your AliExpress account whenever you refresh the connection with Modalyst.
Once you click "Renew your connection to AliExpress," you’ll be redirected to AliExpress to authorize the integration.
The connection to AliExpress must always be active for orders to sync with your AliExpress account, including courier and tracking numbers.
After you click on "Authorize", you will see that your account is active once again. Your orders will now sync with between Modalyst and AliExpress!
