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If a Customer Decides to Return an Item When Should I Initiate a Refund?
If a Customer Decides to Return an Item When Should I Initiate a Refund?
Mishal Govani avatar
Written by Mishal Govani
Updated over a week ago

Whether you provide the refund before you receive the refund from the supplier or after is up to you.

However, we suggest that if the customer is returning an item within the specified requirements for return that you initiate the refund as soon as your customer returns the item.

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