If you receive an error message indicating your store name is already in use please contact our Customer Support team. You may use the Live Chat box in the right hand corner of your screen or email us directly at team@modalyst.co.
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​What does this error mean?
​There's no reason to be alarmed if you receive this error. 99% of cases are related to store's whose original connection to Modalyst was not properly removed or deleted. When the app is not properly removed or deleted, its history remains in our database, causing a conflict when you try to reinstall the app at a later date.