BrandsDistribution has a 20 day return policy. Please see information that is located on their website below. Please note that 14 days is listed as their return policy on Modalyst but it is in fact 20 days. We will update that and apologize for the confusion.
All returns will be accepted within 20 days of receiving the items. In this case, it is enough to begin the returns process via your BrandsDistribution profile, clicking on the "My Orders" section. The items must be sent to our logistic warehouse and, once received, we will immediately proceed to refund your order by accrediting your account with the amount, available to be used as soon as possible.
In the case of faulty products or delivery errors: To start the procedure you will need to access "My Orders" and make a return request, attaching a photo of the product and sending it to firstname.lastname@example.org. After verifying the fault and/or error, you will receive instructions on how we will collect the goods. In these two cases, the delivery cost of making the return is ours, in all other cases the customer is responsible.