What are the requirements for becoming a supplier on Modalyst?

We are looking for a wide variety of brands to fill our marketplace so we encourage those who are interested to please apply. The following are the requirements for being part of our marketplace.

  • High resolution photographs of your collection

We require high-res product shots and details shots with a white background, in addition to model shots to demonstrate scale.   

  • Detailed descriptions of the products

Details that must be included are SKUs, material, dimensions and sizes available. 

  • Products available to ship immediately

Dropshipping is for brands with on-hand inventory only. We require brands to ship products within 4 days of the order being submitted. 

  • Adhering to your Lead Time stated on your profile
 You are required to ship within the lead time listed on your profile so retailers can prepare their customers for accurate delivery times. The lead time is the time it takes to prepare and process the order before shipment.
 
  • Prompt communication and strong customer service

Responsive suppliers rank higher in our marketplace. It is therefore encouraged to respond to inquiries within a 24 hour time period. If you are going to be unavailable for a certain time period, you are required to let Modalyst know so we can pause your account. When orders come through, we expect high levels of customer service for retailers who have questions or concerns.

  • 14-day return policy

Modalyst has a standard 14-day return policy for all brands. This means you accept items up to 14 days after they are received by the customer.

  • Accurate Inventory Levels
As as supplier on Modalyst, you must always have your inventory levels up to date so retailers are not selling out of stock items. You can sync your inventory via the Shopify app, or by exporting and importing a Excel / CSV via your Item Manager.
 
  • Paypal Account
Paypal is integrated onto Modalyst so you must have an account set up in order to receive payments from the retailers.