How do I cancel an order I received from a retailer?
Updated over a week ago

To cancel, simply refund the order on PayPal and let us know which order it is. You can find it by entering the PayPal transaction number found in the order within Orders.


To receive the refund, e-mail the PayPal refund invoice along with the amount you need refunded to our billing team at team@modalyst.co. They will process your request and provide you with your refund!

Did this answer your question?